Your time to speak up and have your say for or against Chinese resellers. Which Chinese phone resellers do you recommend and which should you avoid?
If you’re here and reading this then you will have the same attitude towards Chinese phones as we do; “They are awesome!”The only problem being where to buy them which Chinese resellers we can trust with our hard-earned cash.
This open thread is here for you guys to post which online resellers you would happily recommend to friends, family and fellow GizChina readers and which companies you suggest we keep as far away from as possible.
We want to keep things civil so keep your language clean and only post first hand facts. We don’t want comments from your friend’s, uncle’s , postman’s experience with an online store, we want your real and actual experiences.
Gizchina News of the week
When posting keep the following details in mind;
- What was the company like when answering questions?
- Did they keep you up to date with shipping and stock?
- Were they honest about specifications?
- Were they knowledgeable?
- How was pricing?
- Was your device shipped quickly?
- Were you satisfied enough to use the company again?
You can tell us about any online or physical store you have dealt with as long as you were buying a Chinese device (phone, tablet, TV box etc). From Ebay resellers to giant drop shipping companies have your say about them now!
Pandawill was perfect for me. Cheaper than all the sites,
Good package.
Chat with their service all the time until i receive the phone.
Shipping perfect with track number …
No taxes paid in my country …
Really satisfacted.
What did you order? and where did you have it shipped to? Thanks for the info 😀
I orgered a cds9002 , 8 cores Note 3 clone. I live in Israel .
i will buy again from them. This time will be a THL 5000 for my daughter.
IBuyGou just ordered. Customers service better than oneplus
What did you order?
Xiaomi Piston
Penon Audio is also good supplier of Xiaomi Piston earbuds.
Hi Andi, why did you remove my comment about antelife and ibuygou?
Which comments? Nothing showing here and nothing in the moderation queue. Sure they posted ok?
Hey, I think it would be a good idea to make a follow up article summing up these opinions. It takes a long time to go through such a long contact list with so many conflicting views, and it’d be really helpful 🙂
Avoid at all cost SPEmall!
Bought at the start on 1/1/2014 Xiaomi Mi3 preorder.. Only on the 14/2/2014 they shipped it even that on mid January they said they have it on stock.. They told me for my waiting I will get free Xiaomi power bank but when I got the package it didn’t have it and they just told me if I would wait more 10 days I would get it and now I can’t get.. What a pure lie.. No problem.. Got the phone and after 3 days it got broke so for 180$ I bought screen for Xiaomi mi3 then after I got it I saw I couldnt replace it so I returned the phone with the screen to them and guess what? I paid 30$ for shipping+50$ for motherboard as they told me it got bad too. And until now the 15/7/2014 I still don’t have my phone and they keep ignore me and tell me they didn’t get it from the factory and every time I request them that they will send me a new phone they just ignore me.
And I’m planning to buy Jiayu F1 & G2F from Spemall. Now I’m confused.
I’ve bought Xiaomi Mi3 from SPEmall twice, no problems at all. Based on my experience so far, I don’t see a problem buying from SPEmall.
Try USA reseller — iProTablet
Saves a lot of Shipping time and hassle typical of Asian based resellers plus handles any warranty issues in the USA so will save you big if you ever have to deal with a warranty return.
They offer the latest models from Pipo, Ramos and other premium releases and they seem to be the only reseller that offers a 14 day return policy with no restock charges or return fees.
They respond quick to a few presale and also post sale questions I had.
Plus they offer a bonus Apps package with some quality paid Apps and also feature 500 MB of monthly 4G service in the US.
I also bought my Jiayu G4s from SPEmall and had a good experience buying from them.
They were very responsive when I emailed them, got tracking no. the day after I bought it and recieved the phone 4 days later. I can recommend them!
I also bought a Jiayu G4 Advanced for my girfriend @ jiayu.de.
Really recommended for buyers in Germany!
They have a very friendly support (almost available 24/7 per phone or email) and a good tech. service. The warranty is valid for one year.
Could I buy at Jiayu.de if I’m from the UK also ?
Yeah that’s possible but the shipping would be +10€ making it 16,90 €
I would have to google translate the website, I don’t think that would affect the buying process (as i’m interested in the Jiayu G6 and S2).
4 months ago ive bought an MI3 64gb from Spemall – the phone is great, no software and hardware issues, no problems with them , shipped very fast from HK to europe – im from romania – with DHL in 5 working days, very good experience with them, they aswered all my questions so i trust them
G4S Octacore from SPE Mall, with Gizchina discount, no problems and fast delivery., ccustomer service very helpful.
Ai platit vama?
http://www.resellerratings.com/store/spemall_3
You guys just dont understand.
Getting the product they are fast on it.
But if you will have any problem and you will send it to repair you will never see your phone anymore,I’m still waiting over 4 months for my Xiaomi MI3 and they just ignore me. Paid over 240$ for that repair so I asked them what is your problem to send me a new phone as its in the same price from Xiaomi and I’m waiting over 4 month and guess what? They ignore me.
Bought my Mi 2s from beexz dot com It arrived quickly and the seller even directed me to the MIUI site for all updates etc He only sells Xiaomi products and service was great
Before I bought the 2S I went to Spemall to purchase a 2A and a LISA assured me that it was 3g 850/1900/2100; fortunately I found photos of the 2A packaging online and found out the frequencies were really 900 / 1900 /2100 mhz Bottom line Spemall will say anthing to get your money
I have heard good things about beexz, they have their own website and an AliExpress Store as well.
I m quite happy from the services of spemall. They were extremely good at communication . Whenever i send them email about the queries i had ,they always replied to me. I recently order Oneplus one 64gb edition . I live in Pakistan. The order was shipped safe and sound to me within 10 days according to the specification and especially instructions which i have given to them to lower the custom charges . I am quite satisfied by there services. rating 5 out 5 in term of business.
I ordered a Jiayu G3T from FANTACY TECHNOLOGY via aliexpress. They fucked up my order, and I got no response. I got the G3S instead of the T version, but I received it in one piece without any damage. So okay, I got something $20 less worth, it’s still a good phone. But after 3-4 months the phone started getting stuck and reboots daily now. I’ll definitely order my next phone from something more standalone. Aliexpress promises a lot of service but I know better now.
I have buy many phones from Spemall only jiayu phones.I didn’t have any problem i trust them they have stock at Jiayus and they test them before shipping (that’s the most important).
I had bad times with etotalk he sent me 2 times not working phone he didn’t test it and I send it back with no luck the problem was there again. I have the phone in a box now…I just spend money for nothing.
Plus the shipping cost is too high from them.
got burnt by goophone.
received the product. worked for 2 weeks. over a year of crap stories and excuses. i will flame them openly at any chance i get.
been dealing with spemall ever si ce.
warranty support is good, bought 2 x hongmi note which was on special recently. cannot complain.
been a bit disappointed with my jiayu g4 build quality but that isnt spemalls fault.
goophone, never ever again.
Until recently I’d been using pandawill but they have gone rubbish lately, last 3 orders they haven’t shipped after 2 weeks and then told me no stock. I’ve been using banggood for a few months now, absolutely brilliant and super fast delivery, usually 7-10 days to the UK with no tax. Bought 2 tablets, phone Wi-Fi camera, mhl cable (faulty), sent a video of it nor working and they sent me a replacement no issues at all, and a few other bits and bobs. Great prices and lots of discount codes available, even my friends have started ordering from them, think that speaks volumes!!
topresellerstore.it are excellent, like an AA+++ ebayer + Amazon levels or tracking.
Quick replies to emails about products. Accountant even liked the invoice (no additional EU taxes/duty). Super quick delivery. I think I’ll always use this in the EU. Vivo Xshot – white (not prism blue). Fair prices considering lack of duties.
Despite having wet dreams about lots of techstuff from China.i for one have been too scared of all Chinese on line retailers..what with horror stories emerging. Hence have suppressed my dreams constantly..fortunately for us in India the pressure of large market has brought likes of Xiaomi to India and will stick to their products at super competitive prices rather than get laid by totally unregulated Chinese sellers..
Are we free to judge or only the ones you want?
Pandawill was perfect for me. Cheaper than all the sites,
Good package.
Chat with their service all the time until i receive the phone.
Shipping perfect with track number …
No taxes paid in my country …
Really satisfacted.
What did you order? and where did you have it shipped to? Thanks for the info 😀
I orgered a cds9002 , 8 cores Note 3 clone. I live in Israel .
i will buy again from them. This time will be a THL 5000 for my daughter.
IBuyGou just ordered. Customers service better than oneplus
What did you order?
Xiaomi Piston
Hi Andi, why did you remove my comment about antelife and ibuygou?
Which comments? Nothing showing here and nothing in the moderation queue. Sure they posted ok?
Penon Audio is also good supplier of Xiaomi Piston earbuds.
Hey, I think it would be a good idea to make a follow up article summing up these opinions. It takes a long time to go through such a long contact list with so many conflicting views, and it’d be really helpful 🙂
Avoid at all cost SPEmall!
Bought at the start on 1/1/2014 Xiaomi Mi3 preorder.. Only on the 14/2/2014 they shipped it even that on mid January they said they have it on stock.. They told me for my waiting I will get free Xiaomi power bank but when I got the package it didn’t have it and they just told me if I would wait more 10 days I would get it and now I can’t get.. What a pure lie.. No problem.. Got the phone and after 3 days it got broke so for 180$ I bought screen for Xiaomi mi3 then after I got it I saw I couldnt replace it so I returned the phone with the screen to them and guess what? I paid 30$ for shipping+50$ for motherboard as they told me it got bad too. And until now the 15/7/2014 I still don’t have my phone and they keep ignore me and tell me they didn’t get it from the factory and every time I request them that they will send me a new phone they just ignore me.
And I’m planning to buy Jiayu F1 & G2F from Spemall. Now I’m confused.
I’ve bought Xiaomi Mi3 from SPEmall twice, no problems at all. Based on my experience so far, I don’t see a problem buying from SPEmall.
http://www.resellerratings.com/store/spemall_3
I also bought my Jiayu G4s from SPEmall and had a good experience buying from them.
They were very responsive when I emailed them, got tracking no. the day after I bought it and recieved the phone 4 days later. I can recommend them!
I also bought a Jiayu G4 Advanced for my girfriend @ jiayu.de.
Really recommended for buyers in Germany!
They have a very friendly support (almost available 24/7 per phone or email) and a good tech. service. The warranty is valid for one year.
Try USA reseller — iProTablet
Saves a lot of Shipping time and hassle typical of Asian based resellers plus handles any warranty issues in the USA so will save you big if you ever have to deal with a warranty return.
They offer the latest models from Pipo, Ramos and other premium releases and they seem to be the only reseller that offers a 14 day return policy with no restock charges or return fees.
They respond quick to a few presale and also post sale questions I had.
Plus they offer a bonus Apps package with some quality paid Apps and also feature 500 MB of monthly 4G service in the US.
4 months ago ive bought an MI3 64gb from Spemall – the phone is great, no software and hardware issues, no problems with them , shipped very fast from HK to europe – im from romania – with DHL in 5 working days, very good experience with them, they aswered all my questions so i trust them
You guys just dont understand.
Getting the product they are fast on it.
But if you will have any problem and you will send it to repair you will never see your phone anymore,I’m still waiting over 4 months for my Xiaomi MI3 and they just ignore me. Paid over 240$ for that repair so I asked them what is your problem to send me a new phone as its in the same price from Xiaomi and I’m waiting over 4 month and guess what? They ignore me.
Could I buy at Jiayu.de if I’m from the UK also ?
Bought my Mi 2s from beexz dot com It arrived quickly and the seller even directed me to the MIUI site for all updates etc He only sells Xiaomi products and service was great
Before I bought the 2S I went to Spemall to purchase a 2A and a LISA assured me that it was 3g 850/1900/2100; fortunately I found photos of the 2A packaging online and found out the frequencies were really 900 / 1900 /2100 mhz Bottom line Spemall will say anthing to get your money
Yeah that’s possible but the shipping would be +10€ making it 16,90 €
I would have to google translate the website, I don’t think that would affect the buying process (as i’m interested in the Jiayu G6 and S2).
I have heard good things about beexz, they have their own website and an AliExpress Store as well.
G4S Octacore from SPE Mall, with Gizchina discount, no problems and fast delivery., ccustomer service very helpful.
Ai platit vama?
I m quite happy from the services of spemall. They were extremely good at communication . Whenever i send them email about the queries i had ,they always replied to me. I recently order Oneplus one 64gb edition . I live in Pakistan. The order was shipped safe and sound to me within 10 days according to the specification and especially instructions which i have given to them to lower the custom charges . I am quite satisfied by there services. rating 5 out 5 in term of business.
I ordered a Jiayu G3T from FANTACY TECHNOLOGY via aliexpress. They fucked up my order, and I got no response. I got the G3S instead of the T version, but I received it in one piece without any damage. So okay, I got something $20 less worth, it’s still a good phone. But after 3-4 months the phone started getting stuck and reboots daily now. I’ll definitely order my next phone from something more standalone. Aliexpress promises a lot of service but I know better now.
I have buy many phones from Spemall only jiayu phones.I didn’t have any problem i trust them they have stock at Jiayus and they test them before shipping (that’s the most important).
I had bad times with etotalk he sent me 2 times not working phone he didn’t test it and I send it back with no luck the problem was there again. I have the phone in a box now…I just spend money for nothing.
Plus the shipping cost is too high from them.
got burnt by goophone.
received the product. worked for 2 weeks. over a year of crap stories and excuses. i will flame them openly at any chance i get.
been dealing with spemall ever si ce.
warranty support is good, bought 2 x hongmi note which was on special recently. cannot complain.
been a bit disappointed with my jiayu g4 build quality but that isnt spemalls fault.
goophone, never ever again.
I ordered a cubot one from SUNSKY via aliexpress.the phone was not in stock like the website said and they sent me a tronosmart.shipping was overall fine.unfortunately the camera stopped working after a month (hardware issue) so I contact them through email asking about warranty and they told me that the order was covered by a 4 months warranty instead of a full year like the description stated.when I told him that it was OK since it has only been one month he stopped answering any further email.he just ignored me and I can’t even change the feedback on aliexpress.I’d like to buy a mi3 but I’m so scared on buying from aliexpress. still looking for a cheap and reliable alternative
Until recently I’d been using pandawill but they have gone rubbish lately, last 3 orders they haven’t shipped after 2 weeks and then told me no stock. I’ve been using banggood for a few months now, absolutely brilliant and super fast delivery, usually 7-10 days to the UK with no tax. Bought 2 tablets, phone Wi-Fi camera, mhl cable (faulty), sent a video of it nor working and they sent me a replacement no issues at all, and a few other bits and bobs. Great prices and lots of discount codes available, even my friends have started ordering from them, think that speaks volumes!!
topresellerstore.it are excellent, like an AA+++ ebayer + Amazon levels or tracking.
Quick replies to emails about products. Accountant even liked the invoice (no additional EU taxes/duty). Super quick delivery. I think I’ll always use this in the EU. Vivo Xshot – white (not prism blue). Fair prices considering lack of duties.
Despite having wet dreams about lots of techstuff from China.i for one have been too scared of all Chinese on line retailers..what with horror stories emerging. Hence have suppressed my dreams constantly..fortunately for us in India the pressure of large market has brought likes of Xiaomi to India and will stick to their products at super competitive prices rather than get laid by totally unregulated Chinese sellers..
Banggood and Geekbuying are great!
ordered smartphones and tablets from them, good service- if the item is in stock then banggood ships it out in 24H, Geekbuying usually ships out in 2~5 days
my latest order was from banggood- I have ordered GALAZ A1 tablet and reviewed it 🙂
https://www.facebook.com/BudgetFriendlyGadgets
That tablet looks amazing !
Are we free to judge or only the ones you want?
antelife . . .
At autumn of 2013, I’ve ordered an iocean x7 elite from antelife which were told as in stock at chat. But they sent me an iocean x7 plus a month later without my confirmation. Even they cheated on disputing the price difference.
Also, after your payment, you can’t find some reply your mails or chat you online until you mention about dispute on paypal.
They are really untrustworthy and even i can easily say that they are cheaters.
http://www.resellerratings.com/store/antelife
PhoneDroid.fr !
Perfect website for french and european customers !
I’ve bought my Nubia in their store.
Did you translate the website into english when ordering ?
Yeah used Google Translate.
Ah fine, I wasn’t sure if you translate into english whether the ordering process still works, good to know 🙂
I ordered a cubot one from SUNSKY via aliexpress.the phone was not in stock like the website said and they sent me a tronosmart.shipping was overall fine.unfortunately the camera stopped working after a month (hardware issue) so I contact them through email asking about warranty and they told me that the order was covered by a 4 months warranty instead of a full year like the description stated.when I told him that it was OK since it has only been one month he stopped answering any further email.he just ignored me and I can’t even change the feedback on aliexpress.I’d like to buy a mi3 but I’m so scared on buying from aliexpress. still looking for a cheap and reliable alternative
dx.com, bangood and geekbuying used here and all were good experiences
i want to try coolicool too, i saw really good prices there. If someone used it please share the experience 🙂
Geekbuying take 30 days to ship a small Cubot and another 10 days to come I don’t think that they have stock
en.jd.com
Product: Coolpad 9976A
positive:
+ “in stock”-information was correct.
+ fast shipping
negative:
– insufficient cushioning resulted in triple customs check, due to badly damaged packaging
– addtional 25€ TNT-handling-fee
yes had the same experience with JD 🙂
Also bought my Meizu MX3 from Liaow.com, no problems at all.
I have a bad experience with Pandawill (although PayPal sorted it out). I bought a tablet at a certain price, but Pandawill later (after double confirmation of thr correct discounted price) charged me more. PayPal refunded me completely… but I do not like those tricks where you pay, you get it confirmed and then still get charged more (the confirmation after that one had indeed the higher price… previous confirmations on their website AND on PayPal’s website had the lower price).
I bought with AnteLife… They are slow for sending (after you order it takes them at least 1 or 2 weeks before they sent it out… so choosing DHL is a waste of your money). But I never had to pay for taks since they put a low amount on the package.
DX is quite reliable (but a bit more expensive). I regularly bought all sorts of things from them. Often with discount vouchers from their Calender. But last years calender had vouchers that were not interesting and I have not bought a thing this year with them (last year at least once per month). Now I tend to look on eBay for thinigs that DX sells… and find it usually cheaper on eBay.
Banggood and Geekbuying are great!
ordered smartphones and tablets from them, good service- if the item is in stock then banggood ships it out in 24H, Geekbuying usually ships out in 2~5 days
my latest order was from banggood- I have ordered GALAZ A1 tablet and reviewed it 🙂
That tablet looks amazing !
I have always had great luck with Antelife. I bought several phones from THL, Umi, I ocean and ZTE. Shipping was relatively fast to the US(home) and very fast to Thailand(work). Customer service was excellent. They even replaced a few phones no questions asked.
They have the worst customer service i have ever experienced. I am trying to get a refund from them at the moment as the lied about sending my item. Gave me fake tracking details and everything, then told me it was still in the warehouse and they would ship by china post instead of UPS like I paid for.
Avoid Tinydeal.com!
I bought an 65 Usd item from tinydeal.com in march ’14. It was very bad quality and after 1 hour of use stopped working. I sent back to the cheaters they verified the product but refused to give me back the money.(They wanted to give me 25 usd in points). I choose the repair option, they send back to me the same back quality 1 hour working item.
Now when I sent the proving video they said they can’t do anything and they give me 10 usd in points.
Totally I lost 64 usd + 20 usd sending back a totally unuseless non working item.
TINIDEAL DON’T GIVE ANY WARRANTY TO THEIR PRODUCTS.
i bought from tinydeal so slow service since 05 June till today it is showing shipping BUT dont know the parcel is – i have complained so many times BUT they always tell me to be patient – AVOID this company
I have tried to get help from them but to no avail, no communication what so ever no replays to email, no response on forum, any negative comments is deleted.
I believe that they are Russians operating from Honk Kong.
Stay away at all cost.
This is not good thanks for sharing!
antelife . . .
At autumn of 2013, I’ve ordered an iocean x7 elite from antelife which were told as in stock at chat. But they sent me an iocean x7 plus a month later without my confirmation. Even they cheated on disputing the price difference.
Also, after your payment, you can’t find some reply your mails or chat you online until you mention about dispute on paypal.
They are really untrustworthy and even i can easily say that they are cheaters.
http://www.resellerratings.com/store/antelife
I haven’t bought anything from them, but hotmid & liaow always respond via email back and forth with whatever queries you may have, as does digitalplayworld (uk based reseller).
I bought some 4 or 5 iphone 2 clones from fastcardtech 4 years ago. One of those I never received (30 dollars more or less). So it’s a matter of luck, specially with the customs, they will send you their stuff, they are not thieves, but there are other important risks in the way.
PhoneDroid.fr !
Perfect website for french and european customers !
I’ve bought my Nubia in their store.
Did you translate the website into english when ordering ?
Yeah used Google Translate.
Ah fine, I wasn’t sure if you translate into english whether the ordering process still works, good to know 🙂
I have recently used merimobiles.com and bought the iOcean X7. in less than two weeks, I’ve recieved it and am quite happy with their service.
In the past I have used fastcardtech, but it was a nightmare. Not only it took ages for the device to arrive, but they sent me the wrong item, and not only was it wrong but it was faulty. Battery drain for normal usage was less then 4 hours. When I tried contacting support they told me that the didn’t ship that device which I *had* in my hand. After 20 or more emails I tried contacting their Skype support and after talking with the guy (for a frustrating 2hours), he just told me I broke the phone and they would not repair, then blocked me off. So avoid fastcardtech for sure!!
I recently ordered 2 phones from merimobiles (M3 and K900). They told me to pay extra 10$ for EMS. This means 8-16 days arrival time. The order was dellivered 28 days after I paid it (12/06/2014). It took them 9 days to ship it. According to their site ( https://www.merimobiles.com/help-order-status/#28 ) I should have received it till 9/6/2014 and it should have shipped after 1 day. They agreed that they new there is a problem of delay with EMS, and again the y asked to pay them the extra money for my order. The phones came alright, but I’ll never again buy from them
Bought a Vowney v5 from Merimobiles without any issues and 2 xiaomi redmi 1s from spemall without any issues and other stores that no longer exist. Been lucky. To be honest when I order from Chinese sites I don’t expect any support or replacements if a product is faulty. I just don’t spend lots of money with them and know that I am taking a risk and hope for the best. Been in the game far too long to trust Chinese exporter customer service, right back to the pre android mp4 player days. I just make sure I pay with paypal so i can file a dispute if necessary. My friend ordered a xiaomi mi2s from hotmid and had no issues either.
Yeah hotmid is good.
bangood and geekbuying used here and all were good experiences
i want to try coolicool too, i saw really good prices there. If someone used it please share the experience 🙂
Geekbuying take 30 days to ship a small Cubot and another 10 days to come I don’t think that they have stock
Avoid Geekbuying. They respond you until they get your money. But, when you make the payment or have any other problem, it takes probably 2-3 days for you to get reponse. Avoid using DHL/TNT/UPS cargo as well. They are expert in receiving your money, but they do not know when you have problems on customs or shipping. I bought ZOPO 998 mobile phone and it took then 7 days to make the shippment. I would never used this company any of my online shopping and I would strongly encourage all the users to stay away, if you do not want to be sad and frauded by online this online black hole.
en.jd.com
Product: Coolpad 9976A
positive:
+ “in stock”-information was correct.
+ fast shipping
negative:
– insufficient cushioning resulted in triple customs check, due to badly damaged packaging
– addtional 25€ TNT-handling-fee
yes had the same experience with JD 🙂
Also bought my Meizu MX3 from Liaow.com, no problems at all.
I have a bad experience with Pandawill (although PayPal sorted it out). I bought a tablet at a certain price, but Pandawill later (after double confirmation of thr correct discounted price) charged me more. PayPal refunded me completely… but I do not like those tricks where you pay, you get it confirmed and then still get charged more (the confirmation after that one had indeed the higher price… previous confirmations on their website AND on PayPal’s website had the lower price).
I bought with AnteLife… They are slow for sending (after you order it takes them at least 1 or 2 weeks before they sent it out… so choosing DHL is a waste of your money). But I never had to pay for taks since they put a low amount on the package.
DX is quite reliable (but a bit more expensive). I regularly bought all sorts of things from them. Often with discount vouchers from their Calender. But last years calender had vouchers that were not interesting and I have not bought a thing this year with them (last year at least once per month). Now I tend to look on eBay for thinigs that DX sells… and find it usually cheaper on eBay.
Bad experience = lie about stock even when asked b4 order on live chat: Deals prime, Merrimobiles.
Good experience : MiniDeal = always send out in 3 days max.
I’ve bought a inew v3 and a newman k1 from Antelife and two newman k1 from Banggood and had good service with good communications from both. The phones from both companies arrived around the selected shipping times and no complaints with the products
I have always had great luck with Antelife. I bought several phones from THL, Umi, I ocean and ZTE. Shipping was relatively fast to the US(home) and very fast to Thailand(work). Customer service was excellent. They even replaced a few phones no questions asked.
They have the worst customer service i have ever experienced. I am trying to get a refund from them at the moment as the lied about sending my item. Gave me fake tracking details and everything, then told me it was still in the warehouse and they would ship by china post instead of UPS like I paid for.
Avoid
I bought an 65 Usd item from tinydeal.com in march ’14. It was very bad quality and after 1 hour of use stopped working. I sent back to the cheaters they verified the product but refused to give me back the money.(They wanted to give me 25 usd in points). I choose the repair option, they send back to me the same back quality 1 hour working item.
Now when I sent the proving video they said they can’t do anything and they give me 10 usd in points.
Totally I lost 64 usd + 20 usd sending back a totally unuseless non working item.
TINIDEAL DON’T GIVE ANY WARRANTY TO THEIR PRODUCTS.
i bought from tinydeal so slow service since 05 June till today it is showing shipping BUT dont know the parcel is – i have complained so many times BUT they always tell me to be patient – AVOID this company
I have tried to get help from them but to no avail, no communication what so ever no replays to email, no response on forum, any negative comments is deleted.
I believe that they are Russians operating from Honk Kong.
Stay away at all cost.
This is not good thanks for sharing!
I haven’t bought anything from them, but hotmid & liaow always respond via email back and forth with whatever queries you may have, as does digitalplayworld (uk based reseller).
Minideal.
3x Lenovo A820 at different months last year. All 3 were shipped very quickly.
Good packaging and they usually respond fast. Delivery depends – sometimes it’s very fast, sometimes slow (actually normal for China/HK post).
Prompt updates for shipping dates and tracking number.
Had one order cancellation and they reacted quickly.
They seem to try add your language, thus sometimes breaking the rom (e.g. buying Xiaomi from them is not a good idea, unless you convince them to leave it with the stock rom), otherwise I believe there sell 100% genuine phones.
Overall very good experience, no complaints.
I bought some 4 or 5 iphone 2 clones from fastcardtech 4 years ago. One of those I never received (30 dollars more or less). So it’s a matter of luck, specially with the customs, they will send you their stuff, they are not thieves, but there are other important risks in the way.
I have recently used merimobiles.com and bought the iOcean X7. in less than two weeks, I’ve recieved it and am quite happy with their service.
In the past I have used fastcardtech, but it was a nightmare. Not only it took ages for the device to arrive, but they sent me the wrong item, and not only was it wrong but it was faulty. Battery drain for normal usage was less then 4 hours. When I tried contacting support they told me that the didn’t ship that device which I *had* in my hand. After 20 or more emails I tried contacting their Skype support and after talking with the guy (for a frustrating 2hours), he just told me I broke the phone and they would not repair, then blocked me off. So avoid fastcardtech for sure!!
I recently ordered 2 phones from merimobiles (M3 and K900). They told me to pay extra 10$ for EMS. This means 8-16 days arrival time. The order was dellivered 28 days after I paid it (12/06/2014). It took them 9 days to ship it. According to their site ( https://www.merimobiles.com/help-order-status/#28 ) I should have received it till 9/6/2014 and it should have shipped after 1 day. They agreed that they new there is a problem of delay with EMS, and again the y asked to pay them the extra money for my order. The phones came alright, but I’ll never again buy from them
Bought a Vowney v5 from Merimobiles without any issues and 2 xiaomi redmi 1s from spemall without any issues and other stores that no longer exist. Been lucky. To be honest when I order from Chinese sites I don’t expect any support or replacements if a product is faulty. I just don’t spend lots of money with them and know that I am taking a risk and hope for the best. Been in the game far too long to trust Chinese exporter customer service, right back to the pre android mp4 player days. I just make sure I pay with paypal so i can file a dispute if necessary. My friend ordered a xiaomi mi2s from hotmid and had no issues either.
Yeah hotmid is good.
Avoid Geekbuying. They respond you until they get your money. But, when you make the payment or have any other problem, it takes probably 2-3 days for you to get reponse. Avoid using DHL/TNT/UPS cargo as well. They are expert in receiving your money, but they do not know when you have problems on customs or shipping. I bought ZOPO 998 mobile phone and it took then 7 days to make the shippment. I would never used this company any of my online shopping and I would strongly encourage all the users to stay away, if you do not want to be sad and frauded by online this online black hole.
Bad experience = lie about stock even when asked b4 order on live chat: Deals prime, Merrimobiles.
Good experience : MiniDeal = always send out in 3 days max.
Minideal and Etotalk have both been good for me but I buy exclusively from Etotalk now. Fast shipping, good prices, proper product description, responsive customer support and their custom rom is pretty good too.
I’ve bought a inew v3 and a newman k1 from Antelife and two newman k1 from Banggood and had good service with good communications from both. The phones from both companies arrived around the selected shipping times and no complaints with the products
Last Year,I won a “Find the Name of this Gadget” Contest held in fb by ttmalls & I won the Little Speaker Gadget from them.They shipped me fast after two days,via Normal Shipping & recieved it in my India within 15 Days.Anyway,now that small chinese Speaker Gadget failed to work after 3 Months of usage,but it was a give away so I don’t feel for it.I think that they restarted their new website with the name of flosmall just bcaus their previous ttmalls site was hacked.Their new site flosmall is now including DHL Price inclusive of the price tag & also seems to have online support during Chinese timings like it’s previous ttmalls had.But,I did’t have any other buying experiences with them,expect winning a Give Away from them!
i can vouch for geekbuying and banggood..both have great pricing, good customer care and delivered my products fast
Has anyone dealt with tmart.com Looking to buy from them soon and some feedback would be great…
Minideal.
3x Lenovo A820 at different months last year. All 3 were shipped very quickly.
Good packaging and they usually respond fast. Delivery depends – sometimes it’s very fast, sometimes slow (actually normal for China/HK post).
Prompt updates for shipping dates and tracking number.
Had one order cancellation and they reacted quickly.
They seem to try add your language, thus sometimes breaking the rom (e.g. buying Xiaomi from them is not a good idea, unless you convince them to leave it with the stock rom), otherwise I believe there sell 100% genuine phones.
Overall very good experience, no complaints.
If I buy an Elephone smartphone either this year or next year, a friend recommended me to buy from to2c as he has had a very good experience of dealing with them.
Aliexpress has always come through for me. Choice of deals and vendors and payment is held in escrow if you have any delivery or quality problems. Only disadvantage is lack of long term guarantee, but then again I never expect or trust any guarantee on anything from China!
Minideal and Etotalk have both been good for me but I buy exclusively from Etotalk now. Fast shipping, good prices, proper product description, responsive customer support and their custom rom is pretty good too.
Last Year,I won a “Find the Name of this Gadget” Contest held in fb by ttmalls & I won the Little Speaker Gadget from them.They shipped me fast after two days,via Normal Shipping & recieved it in my India within 15 Days.Anyway,now that small chinese Speaker Gadget failed to work after 3 Months of usage,but it was a give away so I don’t feel for it.I think that they restarted their new website with the name of flosmall just bcaus their previous ttmalls site was hacked.Their new site flosmall is now including DHL Price inclusive of the price tag & also seems to have online support during Chinese timings like it’s previous ttmalls had.But,I did’t have any other buying experiences with them,expect winning a Give Away from them!
i can vouch for geekbuying and banggood..both have great pricing, good customer care and delivered my products fast
Has anyone dealt with
Looking to buy from them soon and some feedback would be great…
If I buy an Elephone smartphone either this year or next year, a friend recommended me to buy from to2c as he has had a very good experience of dealing with them.
Aliexpress has always come through for me. Choice of deals and vendors and payment is held in escrow if you have any delivery or quality problems. Only disadvantage is lack of long term guarantee, but then again I never expect or trust any guarantee on anything from China!
Bought a Oneplus One 64GB white from oiostore.com. They offered a lot of latest products from China and the customer service is not bad. There are options for free shipping and expedite shipping, that’s up to you. you can give it a try. For me i’m quite satisfied with them.
Bought a Oneplus One 64GB white from oiostore.com. They offered a lot of latest products from China and the customer service is not bad. There are options for free shipping and expedite shipping, that’s up to you. you can give it a try. For me i’m quite satisfied with them.
Good:
Pandawill (haier 910,iocean x7hd)
To2c ( jiayu g4)
Oklot- (jiayu g5,inew i6000) good communication. They answer emails quickley and even answer phonecalls.
Bad: fastcardtech
Sent to my friend phone that was refurbished. Bad commnunicatiom.
Good:
Pandawill (haier 910,iocean x7hd)
To2c ( jiayu g4)
Oklot- (jiayu g5,inew i6000) good communication. They answer emails quickley and even answer phonecalls.
Bad: fastcardtech
Sent to my friend phone that was refurbished. Bad commnunicatiom.
have ordered from mixeshop( very satisfied good service and support) and have just taken the plunge on a tablet from coolicool, anybody ever used coolicool? its my first time so heres hoping 😀
tried pandawill before but they messed me about telling me they had stock when they didnt, just cancelled my order and got a refund
have ordered from mixeshop( very satisfied good service and support) and have just taken the plunge on a tablet from coolicool, anybody ever used coolicool? its my first time so heres hoping 😀
tried pandawill before but they messed me about telling me they had stock when they didnt, just cancelled my order and got a refund
2 years ago purchased a Star mobile from Aliexpress they sent wrong and very faulty phone to UK, it was a horrific experience trying to communicate with them language wise and website wise end result I will never use that company again, no replacement phone or repair £130 down the drain. Purchased a Cubot One from WMicroUK on Amazon perfect transaction quick to rectify any problems great language skills would highly recommend. Bought an iOcean G7 from merimobiles, good price quick delivery good communication, only one bad point my phone has light bleed on the bottom left corner but I simply couldn’t face having to send it back so can’t comment on after sale with that company but would buy from them again. Purchased a battery and 2 cases from banggood.com cases arrived very quickly battery took 6 weeks which is unnaceptable in my opinion so I’m just not sure if I’d buy from them again and also when I opened my paypal case for non receipt of battery they requested I close the case in order to get a refund which is typical of Chinese sellers and sneaky…? ?
Just the shipping is not that good from China sometimes take time
2 years ago purchased a Star mobile from Aliexpress they sent wrong and very faulty phone to UK, it was a horrific experience trying to communicate with them language wise and website wise end result I will never use that company again, no replacement phone or repair £130 down the drain. Purchased a Cubot One from WMicroUK on Amazon perfect transaction quick to rectify any problems great language skills would highly recommend. Bought an iOcean G7 from merimobiles, good price quick delivery good communication, only one bad point my phone has light bleed on the bottom left corner but I simply couldn’t face having to send it back so can’t comment on after sale with that company but would buy from them again. Purchased a battery and 2 cases from banggood.com cases arrived very quickly battery took 6 weeks which is unnaceptable in my opinion so I’m just not sure if I’d buy from them again and also when I opened my paypal case for non receipt of battery they requested I close the case in order to get a refund which is typical of Chinese sellers and sneaky…👎 👍
Just the shipping is not that good from China sometimes take time
Tip: make sure you have buyer protection either through Paypal or your bank. I buy most Chinese devices from eBay sellers to ensure good buyer protection
Tip: make sure you have buyer protection either through Paypal or your bank. I buy most Chinese devices from eBay sellers to ensure good buyer protection
Beware of Xiaomishop.com. They are scammers. They say that they have stock in eu-warehouse. you order from then and the only shipping method is very expensive express for 36 Dollars. after 4 days nothing happened I wrote them to get an update. after one day they told me they have no stock and will send the phone from china. So I’ve paid this extra money for the shipping and a higher price for the phone to get it then from china. I’ve opened a dispute on paypal, they send the money back then.
Now I’ve ordered from beexz.com. We will see what will happen. My experience with much chinese sellers was always bad. Ordered from Geekbuying 3 times, first time was okay, but the other two orders ordered via express need weeks to ship and arrive. Also to2c, one time ordered via express, 3 weeks shipping time. The only one who send the item in time is etotalk but you have higher prices and everytime pay high taxes via dhl.
Beware of Xiaomishop.com. They are scammers. They say that they have stock in eu-warehouse. you order from then and the only shipping method is very expensive express for 36 Dollars. after 4 days nothing happened I wrote them to get an update. after one day they told me they have no stock and will send the phone from china. So I’ve paid this extra money for the shipping and a higher price for the phone to get it then from china. I’ve opened a dispute on paypal, they send the money back then.
Now I’ve ordered from beexz.com. We will see what will happen. My experience with much chinese sellers was always bad. Ordered from Geekbuying 3 times, first time was okay, but the other two orders ordered via express need weeks to ship and arrive. Also to2c, one time ordered via express, 3 weeks shipping time. The only one who send the item in time is etotalk but you have higher prices and everytime pay high taxes via dhl.
Avoid One Plus, they are hopeless, deliver faulty products then you end up having to pay postage to return everything (assuming what you ordered turned up after a lied to wait). One of my worse purchases ever and 2*courier postage out of pocket!
Avoid One Plus, they are hopeless, deliver faulty products then you end up having to pay postage to return everything (assuming what you ordered turned up after a lied to wait). One of my worse purchases ever and 2*courier postage out of pocket!
I used Banggood.com a few times for electronics stuff and bought iocean x7, they always deliver. All my purchases are all by normal shipping, takes about 3 – 4weeks to UK. They also offers express shipping however I’ve no use it therefore can’t comment.
I used Banggood.com a few times for electronics stuff and bought iocean x7, they always deliver. All my purchases are all by normal shipping, takes about 3 – 4weeks to UK. They also offers express shipping however I’ve no use it therefore can’t comment.
I reccomend you Antelife, I ordered from them two times always without problems.
Most experience with the purchase I have on Antelife. I bought 3 phones from them and 1 won on a recent competition in Brasilia 2014. Winning the phone not arrived, but it is a mistake Czech mail that it takes a very long time.
– Communication on online chat went well, I asked whether the goods are in stock
– Send it to 3 days
– Over DHL delivered within 7 days
– I do not recommend using singapore post, it takes a long time and I still have to pay VAT
– With complaint phones do not experience
– I ordered ZOPO ZP700, HERO 7500 +, INEW V3, and now I’m waiting on winning BLUBOO X1
All my purchases are made on Antelife.
In this online store, prices are very competitive and communication fast and efficient! I will certainly buy my future smartphone on this store.
In France, if you choose the standard delivery you can avoid bargains. The delivery takes about 2 weeks.
I order 3 zopo phones, umi x2 and many others accessories.
I m about to give one positive vote for Antelife.
They have really competitive prices,and the 3 devices i ve bought from there,have come in my hands in perfect condition and good packaging.I am tottally pleased with them and i recommend them strong..!
I reccomend you Antelife, I ordered from them two times always without problems.
Most experience with the purchase I have on Antelife. I bought 3 phones from them and 1 won on a recent competition in Brasilia 2014. Winning the phone not arrived, but it is a mistake Czech mail that it takes a very long time.
– Communication on online chat went well, I asked whether the goods are in stock
– Send it to 3 days
– Over DHL delivered within 7 days
– I do not recommend using singapore post, it takes a long time and I still have to pay VAT
– With complaint phones do not experience
– I ordered ZOPO ZP700, HERO 7500 +, INEW V3, and now I’m waiting on winning BLUBOO X1
All my purchases are made on Antelife.
In this online store, prices are very competitive and communication fast and efficient! I will certainly buy my future smartphone on this store.
In France, if you choose the standard delivery you can avoid bargains. The delivery takes about 2 weeks.
I order 3 zopo phones, umi x2 and many others accessories.
I m about to give one positive vote for Antelife.
They have really competitive prices,and the 3 devices i ve bought from there,have come in my hands in perfect condition and good packaging.I am tottally pleased with them and i recommend them strong..!
I made this little list with my experience from some years buying online
Best Stores
-DX (reputable and very well known)
-Banggood (excellent post-sale service, though prices are usually a little bit higher)
Recommended Stores
– Apolloshow [Aliexpress](Good service and fast shipment, also recommended by a lot of people, here I bought my first chinese phones)
– Goldway [Aliexpress](Recommended by a lot of people, personally I received a refurbished phone but arrenged a partial refund, otherwise the service is good and I think they have a warehouse in spain)
– Alegrecompra (Recommended by a lot of people, pretty well known in a spanish forum)
Probably Good Stores
– Ugood [Aliexpress](Bought a Oneplus One last week and receiving it soon, so far the shipping is fast and the service is good, also I think they have a warehouse in spain as I contacted a forum member that said that it’s working with them and also gave me a discount)
– New Concept [Aliexpress](Haven’t bought from them yet but in a spanish forum they usually give discounts for certain phones in groupsale, seems it’s a good store)
– Brucomax Electronics [Aliexpress](Haven’t bought from them yet but in the comments says that their service is great, the prices aren’t the lowest, I was considering buying my OnePlus from them]
– Shenzhen Top-One [Aliexpress](Same as above, but prices are a little bit higher)
Probably Bad Stores
– Geekbuying (Haven’t bought from them yet but potentially bad, read below)
– Spemall (Same as above, read below)
AVOID THIS AT ALL COST
– Tinydeal (They send you the stuff but if they broke they may ignore you, repair it asking money, “repair it” and send it back broken, or give you a miserable refund)
– Antelife (Same as above)
– Pandawill (Same as above, specially this may seem a good store but just read the forum before potentially wasting your money)
I made this little list with my experience from some years buying online
Best Stores
-DX (reputable and very well known)
-Banggood (excellent post-sale service, though prices are usually a little bit higher)
Recommended Stores
– Apolloshow [Aliexpress](Good service and fast shipment, also recommended by a lot of people, here I bought my first chinese phones)
– Goldway [Aliexpress](Recommended by a lot of people, personally I received a refurbished phone but arrenged a partial refund, otherwise the service is good and I think they have a warehouse in spain)
– Alegrecompra (Recommended by a lot of people, pretty well known in a spanish forum)
Probably Good Stores
– Ugood [Aliexpress](Bought a Oneplus One last week and receiving it soon, so far the shipping is fast and the service is good, also I think they have a warehouse in spain as I contacted a forum member that said that it’s working with them and also gave me a discount)
– New Concept [Aliexpress](Haven’t bought from them yet but in a spanish forum they usually give discounts for certain phones in groupsale, seems it’s a good store)
– Brucomax Electronics [Aliexpress](Haven’t bought from them yet but in the comments says that their service is great, the prices aren’t the lowest, I was considering buying my OnePlus from them]
– Shenzhen Top-One [Aliexpress](Same as above, but prices are a little bit higher)
Probably Bad Stores
– Geekbuying (Haven’t bought from them yet but potentially bad, read below)
– Spemall (Same as above, read below)
AVOID THIS AT ALL COST
– Tinydeal (They send you the stuff but if they broke they may ignore you, repair it asking money, “repair it” and send it back broken, or give you a miserable refund)
– Antelife (Same as above)
– Pandawill (Same as above, specially this may seem a good store but just read the forum before potentially wasting your money)
I can say good things about antelife. I ordered some Star S4 look-alikes with mtk6589 there because they were the cheapest. Got the phones fast and there was even a extra-battery included which was not part of the description. Later I asked them if there was a new firmware and they checked with the factory and to my surprise they sent me a new rom that wasn’t even on needrom at that time. So overall Antelife seems to be a great shop.I’m going to buy the THL 5000 there too, its available now 🙂
I can say good things about antelife. I ordered some Star S4 look-alikes with mtk6589 there because they were the cheapest. Got the phones fast and there was even a extra-battery included which was not part of the description. Later I asked them if there was a new firmware and they checked with the factory and to my surprise they sent me a new rom that wasn’t even on needrom at that time. So overall Antelife seems to be a great shop.I’m going to buy the THL 5000 there too, its available now 🙂
The only good experiences with 1949deal. I have buy about 10 phones at this store (iNew V3, Hongmi, THL T11, ZTE Nubia Z5S mini, Cubot X6, Doogee Pixels). They are fast responsible and make presale checking for goods. Shipping also is fast (to Russia 17-22 days) use SG Post. Live chat is helpful to avoid misunderstanding.
The only good experiences with 1949deal. I have buy about 10 phones at this store (iNew V3, Hongmi, THL T11, ZTE Nubia Z5S mini, Cubot X6, Doogee Pixels). They are fast responsible and make presale checking for goods. Shipping also is fast (to Russia 17-22 days) use SG Post. Live chat is helpful to avoid misunderstanding.
I most certainly recommend antelife. I bought many devices from them:
Amoi N820
Amoi N821
iOcean X7 Youth
iOcean X7 Turbo
Zopo ZP950
Xiaomi Redmi 1
Cattee C400
Ulefone U5
Xiaomi Redmi 1S (still own 😀 )
I most certainly recommend antelife. I bought many devices from them:
Amoi N820
Amoi N821
iOcean X7 Youth
iOcean X7 Turbo
Zopo ZP950
Xiaomi Redmi 1
Cattee C400
Ulefone U5
Xiaomi Redmi 1S (still own 😀 )
I m quite happy from the services of spemall. They were extremely good at communication . Whenever i send them email about the queries i had ,they always replied to me. I recently order Oneplus one 64gb edition . I live in Pakistan. The order was shipped safe and sound to me within 10 days according to the specification and especially instructions which i have given to them to lower the custom charges . I am quite satisfied by there services. rating 5 out 5 in term of business.
I m quite happy from the services of spemall. They were extremely good at communication . Whenever i send them email about the queries i had ,they always replied to me. I recently order Oneplus one 64gb edition . I live in Pakistan. The order was shipped safe and sound to me within 10 days according to the specification and especially instructions which i have given to them to lower the custom charges . I am quite satisfied by there services. rating 5 out 5 in term of business.
Caution! The
oiostore.com is dubious! Since June 2014 oiostore refuses to refund a placed
order. Paypal was already informed about the situation.
Caution! The
oiostore.com is dubious! Since June 2014 oiostore refuses to refund a placed
order. Paypal was already informed about the situation.
ibuygou.com didn’t reply to my emails but my wanting the product got the better of me and I ordered anyway. Not only did it arrive in 4 days, Christmas Day was in the middle of those 4 days. That’s 10 days quicker than the Christmas cards took to get 150 miles from Newcastle back home to Manchester. Thinking the gift wrap was fantastic to help me avoid import tax, they had actually gone one step further and put in an invoice for a 20quid motherboard, so if the package was opened at customs it showed below the 30 quid no duty limit. This was a 1st edition wcdma Xiaomi Hongmi with spare battery and battery charging pack. All arrived without so much as a dint. Phone has been great. It is totally scratched been stood on face down, slammed around by the kids and beaten up in my pocket on a building site for 6 months. I now have a tiny screen flicker but that is down to my not protecting it. 1GB RAM is not quite enough for my use and sat nav is a bit dodgy on that chipset but photos and videos totally respectable and miui is amazing os. Phone 10/10 for price range. ibuygou.com (barring no reply to email) 100% top drawer service. Gizchina 10/10 for giving me the info to choose the right phone. Peace!
Don’t buy from masaistore There Sat Navs are rubbish and They don’t live up to there guarantee I bought one never used it came to try it, It did not work but when contacted still within guarantee period Said there shop had just been bought and would not do anything STAY CLEAR OF THIS GUY masaistore
Don’t buy from masaistore There Sat Navs are rubbish and They don’t live up to there guarantee I bought one never used it came to try it, It did not work but when contacted still within guarantee period Said there shop had just been bought and would not do anything STAY CLEAR OF THIS GUY masaistore