Elephone have posted on their reservation page for the P7000 that some phones will not ship with the Sony IMX214 announced in official specifications. Keep reading for more info.
The Elephone P7000 has been on a special pre-sale since Saturday. During the special event customers have the change to receive an ‘Ele code’ so that they can buy the new device at a bargain $159.99 in May.
At such a low price, and with such high specifications (including MT6752 processor, 3GB RAM, 5.5 FHD display, Fingerprint scanner etc) the reservations are going strong with lot’s of hopeful customers.
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But customers should be aware of one change in the specification for this early batch of phones. On the reservation page Elephone have posted a note that this first batch of P7000 will not ship with a Sony IMX214 main sensor but instead the Sony IMX135.
Elephone say that stock of the IMX214 could not be replenished in time for the launch (understandable with so many other companies now offering this camera) so have had to make a switch for the IMX135 in the meantime.
Some Elephone P7000 hopefuls have been disappointed by the news, while others have praised Elephone for their honesty. In our opinion the P7000 with IMX135 is still a great deal at $159.99, and its good to see Elephone ensure customers know exactly what they are buying.
What do you think of the news?
1 word: Lame!
Im ok with them to do it BUT they have to write in every pachage which camera is installed. You have to know what you pay for and what the reseller will give you finally. Did I say lame?
With elephone 6K and 7K I though elephone will rise from the bottom to mediocre brands, but they try so hard not to do it.
That’s how a toddler runs a business.
Poor logistic management, even poorer PR.
Basic rules of marketing like brand awareness, customer satisfaction have been flushed down to the toilet.
Having run several business I have to disagree with you. There is only so much you can control personally, and the supply chain often isn’t one of them. This isn’t the first time we have seen problems with Sony supplying the 214 sensor to manufacturers. The sensor is in such high demand Sony can’t seem to keep up. The correct way to run a business is to be open and honest with your customers which is what Elephone is doing. They could have very easily not told anyone and continued on with their flash sale which is selling in the tens of thousands.
Well, you just said that.
It wasn’t the first time Sony giving problems supplying sensors so they could have handled it differently, but this is not the point, I don’t know the whole story to judge. To be honest with costumers is the first step, then comes an apology, then you offer options. You can’t just say we had this problem and we are going to do this way, deal with it.
I agree that they could have said nothing and keep selling through the flash sale, but for how long? And then what? Take the money and run?
I’ll agree with you when an official apology comes within alternatives.
We are still every early in this. We don’t know what Elephones plans are to make up for this or to handle this. It’s been less than 24 hrs since this news came out. The product hasn’t even begin to ship yet. Its little early to judge them one way or the other.
We have to realize though these aren’t American companies we are dealing with. They operate on completely different morals and standards (or lack thereof) than we are used to seeing. Most of these companies don’t admit stuff like this until they are called out by the community, like Elephone, Kingzone and Ulefone all have been recently.