Elephone opening repair and service centers in Spain, Germany and Russia


Elephone will be opening European service centers for customer and owners of certain Elephone devices.

In the past one of the biggest issues with Chinese phones was getting any sort of support or backup after you had made your purchase. These days thought most brands have their own social media and forums where people can ask for (but not necessarily) receive help, and we are seeing more companies open services centers outside of the Chinese mainland.

With most of their international customers  living in Europe, Elephone have decided to open up service centers in Spain, Germany and Russia. Elephone hasn’t said when these centers will open but have told us where in each country they will be located. The Spanish Elephone service center will be located in Tarragona, near to Barcelona, Bruchsal will be home to Elephone in Germany and Elephone’s Russian residence is Moscow.

It is hoped the 3 centers will be enough to cover most European customers needs, allowing for faster repair times and much cheaper shipping, when compared to returning to China.

The only issue we can see for now is that the service centers only seem to be working on more recent Elephone devices like the P8000, M2 and upcoming P9000. We will have to confirm with sources if older models can be repaired in Europe or not. More details on Elephone’s Facebook page.

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12 Comments

  1. Rob
    October 16, 2015

    Looks like they’ll be busy,do they un-bend certain models too??!!! lol

  2. Muhammad Yasir
    October 16, 2015

    they’ll be CHOCK full of repair jobs 😀
    just wait !

    • Max
      October 17, 2015

      At least they try, you gotta give them that.

      • Muhammad Yasir
        October 17, 2015

        hmm.. but took them MORE than just long enough !

  3. Rob
    October 16, 2015

    Looks like they’ll be busy,do they un-bend certain models too??!!! lol

  4. Guest
    October 16, 2015

    they’ll be CHOCK full of repair jobs 😀
    just wait !

    • Max
      October 17, 2015

      At least they try, you gotta give them that.

    • Guest
      October 17, 2015

      hmm.. but took them MORE than just long enough !

  5. Stef
    October 16, 2015

    Does it also cover warranty repairs, or is it all “repairs for pay”?

  6. Stef
    October 16, 2015

    Does it also cover warranty repairs, or is it all “repairs for pay”?

  7. Ray Bel
    October 18, 2015

    So if a Chinese company has the guts & decency to bring it own repair centers into the EU to give you dudes some level of service…while for the others it is non existent.

    ….its better to start bashing, make fun of it and be negative about it?

    Wow thats a way to motivate others to also come to the EU.

    No matter what they do, there service would be better then Apple’s famous Error #53…or standard ‘Your fault it’s water damage’ answer with broken phones….

    I don’t have an Elephone, but I’d give them thems up for what they do.

  8. Ray Bel
    October 18, 2015

    So if a Chinese company has the guts & decency to bring it own repair centers into the EU to give you dudes some level of service…while for the others it is non existent.

    ….its better to start bashing, make fun of it and be negative about it?

    Wow thats a way to motivate others to also come to the EU.

    No matter what they do, there service would be better then Apple’s famous Error #53…or standard ‘Your fault it’s water damage’ answer with broken phones….

    I don’t have an Elephone, but I’d give them thumbs up for what they do.