For those of you following my OnePlus 3 order you will know that my phone has been delayed, luckily there is a way to get your OP3 right now.
Customers in the UK and Ireland are seeing delays for their OnePlus 3 phones ordered through the official OnePlus store. Delays aren’t uncommon from OnePlus, but it’s a little irritating when the company stops responding to support tickets, and then disables their ticket system so no new tickets can be created!
What’s more the ‘cancel order’ option which was available yesterday has also been removed, but thankfully I paid with Paypal and requested to cancel my order through them. Yes, I’ve finally cancelled it, but I will still be getting the OnePlus 3.
Just to give you an idea of how my order with OnePlus has been handled here is a quick rundown of the timeline:
- 14th June: Ordered the OP3 and Bamboo case on launch day and launch hour through OP official UK store.
- 14th June: Issue with payment showing up in OP account although funds were taken from Paypal.
- 14th June: Phone expected to ship 19th July, no updates after the 19th.
- 21st June: Contacted OP support and was told there was an issue with the OnePlus order system and given a $10 discount code. Also told phone would ship 5-9 days later.
- 24th June: Phone isn’t shipped, no response from OnePlus support.
- 28th June: Contacted OP support again, no response.
- 29th June: OnePlus removes the option to add support tickets, removes ‘cancel order’ button, and changes shipping time to 4th July. Still no answer to my open support tickets.
- 29th June: I contacted Paypal to get my money back.
- 29th June: Ordered OnePlus 3 with Bamboo cover from shop.gizchina.com. Phone in stock estimated delivery time 3 days by DHL.
As already mentioned part of the reason why I ordered my OP3 through the official OnePlus store was to see how the experience really is, and as you can see it is pretty dreadful.
Gizchina News of the week
And yes, I do know that OnePlus posted a statement in their forums about the delay, but they had also been given ample opportunity to reply to support tickets (even if it was just a link to the forum post), or even email customers to inform them of the problems.
But, I still like the look of the phone (although the Axon 7 costs only slightly more) and I do want to get one, so I have ordered my OnePlus 3 from shop.gizchina.com. The cost is slightly more than buying from OnePlus but I know that my support tickets will be answered, and that the phone will actually finally ship.
Keep posted for more updates.
But the Gizchina shop only offers the version without LTE band 20.
hey… sorry if i offended you.
i was all for Britain remaining in EU. hell , i was planning on visiting UK somewhere in the near future.
i gather you were also one of those who voted for ‘remain’ 🙂 ?
UK. I’ll try and finish the review now and publish it today. It’s a nice phone with a ton of power, but I’m not thrilled by it. If you want something for gaming only then yes, but there are phones that offer a better overall user experience.
I am planning a move to China later this year, most likely Shenzhen.
And oddly enough after I posted this article I get an email from OnePlus saying my phone just shipped…..
Looks like they don’t want the negative backlash, sounds like hush money to me lol
haha here’s definitely one thing we agree on. To be honest after seeing lots on youtube and around the web i think the z2 pro is simply too expensive for international customers. From what I have gathered the oneplus 3 will outperform it on cameras as will the Axon 7 and they are both still cheaper and obviously support will be better. The Z2 worth buying is the normal Z2, best new phone under $300 imho. I was seriously considering just taking the hit on camera performance, saving money and grabbing one as really want a smaller device. But realistically the oneplus or axon are the best buys from china so far this year at the top end i think.
I disagree with you there, the normal Z2 is a waste of money to me. Much better phones available at that price point.
Yeah forgot about all those other phones with snapdragon 820 and 4GB of ram and proven real world flagship performance in day to day operation and gaming, beating out every phone available for under $300, can you remind me of then?
A phone is about a lot more than a SoC and RAM to me. I don’t game on my phone so that it is a non factor to me.
Which phones are much better at that price point then? Nothing at that price can match the Z2 on raw power or gaming performance that is for sure, battery is supposed to be very good too and fprint scanner well implemented and good build. The camera is the only weak point i’m seeing and is definitely not really bad, just about average. Still cant thinking of a better all round package at that price.
You only look at a phone in terms of raw power so it’s pointless to even get into this debate because anything I say you will say “it’s not as powerful”.
Lol, you even read my comment? I just listed battery, fprint and build as well
” Nothing at that price can match the Z2 on raw power or gaming performance that is for sure”
lol, not sure why are you quoting a part of what i said and leaving out the rest. I didnt say ‘I only look at a phone in terms of raw power’ did I, that is exactly why I mentioned the others reasons too which for some reason you are ignoring or unable to read. I’m still waiting to know about these ‘Much better phones available at that price point’
Every one of your comments mentions raw power or performance it’s quite clear to anyone who reads them that’s what you value most.
The Zuk Z2 offers the performance and not much else. The Mi5 has a better camera, better display and the same performance for the same price. The Redmi Note 3 Pro offers performance near the Z2 with a better camera and battery for over $100 less. The Z2 Pro is a tremendous value for the money, the regular Z2 not so much. It should have been a SD650 and priced at around $225 because other than the SD820 it is a midrange phone in every other aspect.
Not really i mentioned it in my first comment then you just presumed i only look at processing when assessing how good a phone is which i obviously don’t as we can see from my many comments on this site. What you are saying about the redmi 3 note pro is also highly dubious. There is no evidence to suggest it has a better camera or battery life or fingerprint scanner or better build and we already know it gets heavily beaten in performance. One very dubious example is not what I would consider to be ‘Much better phones available at that price point.’
You have mentioned it in every comment. We have these things called reviews which serve as evidence and also I noticed you completely ignored the Mi5.
lol. How anyone can come to the conclusion that i judge a phone just on processing power because i mentioned it in 2 comments amongst others things not to mention years of commenting on this site on so many different aspects of every handset just makes me think you are either joking because no one can possibly be that dumb or you are genuinely insane. Mi5 is not even in the same price category the 64Gb model is around $400. This is just getting stupid, so far you’ve said absolutely nothing of any substance to back your claim of ‘Much better phones available at that price point’.
This is getting stupid especially since you do everything possible to ignore all reality. You can get the Mi5 64GB for as low as $330. Keep trying though.
lol, you are in dream land you cannot buy a mi5 64GB including international shipping for $330. Show me a link…even if you could it is still more expensive than a Z2. Im done here you’re just making shit up now just like your whole argument against the z2.
The only one making shit up is you. The reviews of the Z2, RN3 and Mi5 (which you conveniently choose to ignore) pretty much back up everything I have said. I bought a Mi5 64GB for a friend in Thailand for $330. Online I have seen them on Aliexpress for anywhere from $330-360. The Z2 is a little bit cheaper but the Mi5 is a better overall phone and worth the extra money.
lol, in thailand! haha Exactly, so not available online shipped internationally at that price. There are no mi5 64gb on aliexpress for under $360 shipped, perhaps even higher. I was talking about sub $300 phones. So coming back to my original point your whole argument that there are ‘Much better phones available at that price point.’ is complete nonsense. You have put forward one handset under $300 the RN3 which has a mediocre camera by all accounts and is by no means ‘much better’ than the Z2 at all, certainly not much better and arguably not even as good at all. No evidence to back your claims in the slightest. Sorry pal, case closed
Once again you ignore actual evidence and use the lame “case closed” because you know you’re wrong. But keep trying it’s hilarious to read you try to justify the $300 midranger. I like to spend my money wisely you apparently don’t.
haha both those link are above $360 lol, ‘online I have seen them on Aliexpress for anywhere from $330-360’ just proved yourself totally wrong. You’re hilarious mate, honestly not a leg to stand on. No facts, no comparable phones (plural) at the price point just a dubious claim about the redmi note 3 pro that again as i sated before is certainly not much better than the z2, and probably not even as good. Not sure why you are trying so hard to discredit what looks like a good handset…bizarre.
You do realize prices on Ali change every week and there are these things online called “sales”? Once again making yourself look foolish. You mean those dubious claims in those neat things called “reviews”? Or those dubious claims about a phone that costs $180 being equal or better than a phone costing $300. Not sure why you are trying to shard to defend this $300 midrange phone, very bizarre indeed. Unless of course you bought one and now need to justify that you didn’t waste your money, which you know you did.
lol. The facts remain, you said there were much better phones available at the price point. 1st one, the mi5 does not cost $300 it costs over $60 more FACT, so is not at that price point FACT. The Redmi 3 is not better, no review has verified this and you have in no why given any credible evidence apart from saying its cheaper and you saw some reviews of the phone. FACT. Cant be bothered to debate this any longer as its already been proven your original point is not based on facts, you have bought no new knowledge or credible insight to the table. I don’t own a z2, i’m almost defintely getting a oneplus 3. I suppose you are gonna try and tell me there are much better phones available at that price point too. lol
The Mi5 actually can be found for $300 for the 32GB model, the 64GB is $60 more but you get a lot more phone. FACT. The Redmi 3 is not better, the Redmi 3 Note is better. FACT. I see your confusion now. Can’t be bothered to debate this as you are repeatedly proven wrong and live in denial. FACT. The OnePlus 3 is a great phone for the price, the Z2 Pro is a great phone for the price, the Z2 regular is overpriced. FACT.
lol, now trying to bring the lower end mi5 into it, after you realise you were completely wrong about your original claim, hilarious. Lol and clutching at typos now, of course I meant redmi 3 note pro, again you have not offered any evidence it is better, no side by side comparisons, no camera comparisons or benchmarks or fprint scanner comparisons, absolutely nothing just chatting unsubstantiated opinionated nonsense and claiming facts. I have been proven wrong on nothing as you have given no actual evidence of your claims and are just embarrassing yourself now after you’d been repeatedly proven wrong. I stated actual facts you for some reason think your own opinions constitute facts which they don’t….I give up.
Wasn’t wrong about anything you said it was a FACT that you can’t buy a Mi5 for $300, that is wrong like most things you post.
So basically you need side by side comparisons to make opinions about something? You can’t read two different reviews and come up with your own views? By your logic even those side by side wouldn’t count as a fact as those are just one persons opinion. To sum it up you think the Zuk Z2 is an amazing value for $300, I think it’s incredibly overpriced.
lol you’re just twisting the facts now, we were were talking about mi5 64gb and you know it, you blind? Just read back at the thread, you were proven wrong and made wildly wrong statements, don’t be ridiculous. Of course you need proper comparisons for FACTS, they are much more credible because the aren’t just opinions are they? They are informed based on real test results unlike your opinions which aren’t because you are just guessing. Anyway i’m out, this is ludicrous, know you need the last comment to feel like you had a remotely legitimate point in the first place so just respond and have done with it, i’ve wasted too much time and gained nothing here. see ya
“You can’t find the MI5 for $300, FACT” Are you too blind to read your own writing? Every comparison is an opinion, the only thing that isn’t is benchmarks which tell you nothing about actual usage. A comparison is a writer giving you his opinion about which is better something you can do on your own by reading two different reviews. Although for you that seems very difficult.