OnePlus 7 Pro users have suffered from an annoying software problem in the recent hours: several users have reported that they received two different types of confusing push notifications seemingly from OnePlus itself.
The spam notifications, which appear to be made up of a random selection of characters – with some in Chinese, and others in Latin – have been leaving customers a little confused.
Notifications with incomprehensible content
What's happening @OnePlus_IN @OnePlus_Support ?
Are these push notifications normal? I see many others have got the same push notifications.
Pls reply pic.twitter.com/kWONSgXlrA— Preetesh (@preetesh37) July 1, 2019
The explanation is simpler and less disturbing: the notifications were sent by mistake by the OxygenOS team itself as part of internal tests. The company has already confirmed the news and sent its apologies to the owners of its current top range:
“During an internal test, our OxygenOS team accidentally sent out a global push notification to some OnePlus 7 Pro owners. We would like to apologize for any difficulties, and assure you that our team is currently investigating the error. We’ll share more information soon.”.
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During an internal test, our OxygenOS team accidentally sent out a global push notification to some OnePlus 7 Pro owners. We would like to apologize for any difficulties, and assure you that our team is currently investigating the error. We’ll share more information soon.
— OnePlus (@oneplus) July 1, 2019
We speak generically of a problem that has affected only some owners and an investigation to establish the possible causes is still in progress. OnePlus will then communicate the results of this analysis activity. In the meantime, whoever sees one of the two notifications listed above has nothing to fear: simply cancel the notification – there is no attacker on the other end. OnePlus has always taken care of the software platform of its smartphones and a small mistake can happen even to the best.
It is worth to mention that recently after providing an update for the 5G model of OnePlus 7 Pro, the company is deploying a new update for the LTE variant in the form of OxygenOS 9.5.8.
OxygenOS 9.5.8 introduces May Security Patch to the premium smartphone, it also brings the whole plethora of “bugfixes and general improvements.” However, it also comes to address some issues with audio quality during phone calls. Furthermore, it improves the responsiveness of the touch-screen. The update includes improved compatibility for third-party USB-C headphones. Last but not least, it fixes an issue which made the pop-up camera open for an incoming video call even if the screen is off or locked.
