Xiaomi is calling Pocophone F1 users with touch issues to return their devices

Xiaomi has recently rolled out a firmware update to the Pocophone F1 with some new feature and bug fixes. However, seems that some units of the handset are suffering touch issues after the update. Xiaomi is now calling out the affected users to bring their devices for testing.

The head of Xiaomi’s Pocophone brand Alvin Tse published on Twitter that the company is currently seeking affected units for testing purposes. We can’t state if these units will be replaced unless that is is an irreversible issue. But we do believe that Xiaomi will provide a replacement unit while these Poco F1 “samples” are being analyzed.

However, take in mind that not everyone is qualified to send in a unit. You’ll first need to send your user ID, contact information, videos, and other details. Only if the company finds that your device meets the criteria, they’ll enter in contact to arrange the return of the handset.

The Pocophone F1 is one of Xiaomi’s most successful smartphones to the date. It marked the debut of Poco as a company’s subsidiary in India. The device came with Snapdragon 845 chipset, however, it brought the flagship chipset down to the budget segment with an affordable price. That was the absolute recipe of success but surely has some drawbacks. We can say that the display is one of these drawbacks. We do hope that Xiaomi finds a way to address all the recent issues and keep the Poco’s boat sailing forward.