Recently, Apple released macOS Big Sur 11.2.1 to solve the problem that may cause some 2016 and 2017 MacBook Pro models to fail to charge.
In this regard, Apple said: A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%. The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue.
To determine your Mac model, follow the steps:
- In macOS Big Sur, choose Apple menu > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
- In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
2016 and 2017 MacBook Pro models
2 Thunderbolt 3 ports models
- MacBook Pro (13 inches, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13 inches, 2017, two Thunderbolt 3 ports)
4 Thunderbolt 3 ports models
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- MacBook Pro (13 inches, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13 inches, 2017, four Thunderbolt 3 ports)
15-inch models
- MacBook Pro (15 inches, 2016)
- MacBook Pro (15 inches, 2017)
If this happens to your MacBook Pro, Apple says it can contact customer service to replace the battery for free. Apple said it will inspect the laptop before repairing it to verify that it is eligible for a free replacement.
Macos Big Sur Update Bug Could Delete All Your Data
Apple’s macOS Big Sur was officially released in November 2020. Since its release, there have been multiple updates (versions 11.1 & 11.2) for this system. However, each update appears to come with its own issue. Currently, the 11.3 public beta has is available for download but users’ reports show that their MacBook had problems after updating the system. There are reports that while updating, it gets stuck indefinitely. In addition, the recovery interface would prompt “no bootable disk available”.