Many users have awakened today with the big surprise that their Amazon Alexa-powered devices were silent. Amazon’s popular smart voice assistant was silent and not responding to some requests. According to the reports, Alexa is refusing to work. When you ask a question, the blue light ring on the Echo speakers are showing that the question is registered. However, shortly thereafter the ring glows red and Alexa remains silent.
Usually, the red rings light up to indicate that the speaker microphone is muted. Now, however, this does not seem to be the case with those who reported the error. For now, the problem is affecting Alexa users in Germany. However, some reports indicate that there are users in the entire world suffering from the same issue.