In the world of smartphones, the end of the road is inevitable. As one smartphone becomes old, the company will feel less obligated to provide support. However, things have improved greatly he recent years. Unlike the beginning the of Android era, Android OEMs nowadays tend to provide a long software support. Otherwise, they will lose customers to those providing decent support. Many OEMs are offering long-term support in both hardware and software parts. We can say that Xiaomi is among the brands doing a decent job in software and after-sale support for Xiaomi smartphones.
The company provides updates for a myriad of Xiaomi smartphones and Redmi devices. Whenever it fails to provide newer Android versions, it goes forward updating old devices with newer MIUI updates. However, even for Xiaomi smartphones the end is inevitable. Today, the company is completely ceasing support and after-sale service for the Xiaomi Mi Mix 3 5G, Redmi 6 Pro and other devices.
Xiaomi Mi Mix 3 and Mi 8 and other Xiaomi smartphones reach the end of support
The company is officially announcing the discontinuation of service for these devices. There are seven Xiaomi and Redmi smartphones that will no longer get official maintenance and after-sales service. This has begun on July 1, 2022.
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According to the company’s statement, there won’t be any kind of support for these devices:
- Mi Max 3
- Xiaomi Mi 8 Discovery Edition (transparent)
- Mi 8 screen fingerprint (transparent and non-transparent)
- Xiaomi Mi Mix 3 (5G)
- Mi Play
- Redmi S2
- Redmi 6 Pro
The company states that these products have stopped production. As a result, the manufacturer will no longer supply spare parts for after-sales service. The maintenance materials have exceeded the legal supply period. Therefore, Xiaomi after-sales will not be able to continue to provide you with maintenance and after-sales services. Users can continue to enjoy after-sales service of testing, debugging, cleaning, and maintenance for these Xiaomi smartphones.
Worth noting that most of these 7 models were launched around 2018. Hence, it’s hard to believe that are several users with these smartphones on a daily basis.
As per the reports, Xiaomi is already busy with the development of MIUI 14, while users are waiting for MIUI 13.5.
just retired my 2017 Mi Mix last saturday… the only problem i had was battery life after the 4th year, if not I would still use it no problem lol