If you plug in your Windows 11 laptop and it isn’t charging, it can be frustrating and worrying, especially if the battery is dead. However, there’s no need to panic just yet. There are a few simple steps you can try that might fix the issue before you consider more drastic measures. While this may look like hardware damage or a power source that started to malfunction, there are some valid steps that you can try before making fast conclusions.
In this guide, we will go through the basic steps for possibly fixing this issue. Sometimes, a simple barrier of debris can prevent your device from charging. In other situations, it may be a system issue or configuration that is preventing it from charging properly. So, without further ado, let’s dive into all possibilities for fixing this issue.
Clean The Dust and Debris
Sometimes, the issue happens because the charger isn’t plugging into the charge port. Whether that’s a USB-C connection or a more traditional barrel connector, have a look inside with a flashlight. Some debris or detritus may have become lodged in there. If there is, turn the laptop off and remove the blockage with a non-conductive implement. Then try plugging the charger back in again to see if that fixed the issue. Be careful when dealing with this, and try to use non-conductive tools when managing these components. You can also clean the metallic contacts inside the charge port with a cotton swab soaked in a little isopropyl alcohol.
Change the charging cable (and charger)
If you can, try using a different laptop charger and charging cable. That’s a lot easier if you’re using a USB-C charger, as you can swap out the one you’re using for a power bank or smartphone charger. Although if that works, the charge speed will be terrible, it’s still a good way to check if your charger or charge cable is at fault.
If you’re using a more traditional barrel power connector for the laptop, you may be out of luck unless you know someone with the same laptop you can borrow a charger from. Don’t go around plugging in random chargers that physically fit — that could damage the laptop (further). Also, be careful when using chargers that are not original. While some will momentarily fix the issue, some fake chargers can do more damage than good and even burn your laptop.