Samsung Galaxy phones are experiencing a software glitch. This glitch isn’t like any other software bug. It is bricking the smartphone, which basically makes the smartphone unusable. So, this issue is leaving users unable to access their data or accounts. The good part is that there are preventative measures. And if you’ve bricked your phone, solutions are available to mitigate the problem.
Affected Models and the Trigger
The software error primarily impacts a range of Samsung Galaxy models, including:
- Galaxy M51
- Galaxy A90
- Galaxy S10 Lite
- Galaxy S10e, S10, S10+, and S10 5G
- Galaxy Note 10, Note 10+, and Note 10+ 5G.
The culprit seems to be a software update for the SmartThings Framework. After this update, these devices become unresponsive, trapped in a continuous boot loop. The good news is that Samsung is reportedly releasing an updated version of the software update.
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How to Fix and Avoid This Samsung Galaxy Software Issue?
The software error can have severe consequences. A factory reset can fix the issue. However, this solution comes at the cost of potentially losing all your data. This underscores the importance of having a robust data backup plan. Some Galaxy users have managed to recover their data, but there’s no guaranteed and straightforward method for doing so. If you can afford to wait, it might be wise to hold off on a factory reset, as a solution may be forthcoming.
Now the question is, how do you avoid this Samsung Galaxy error? A reliable way to prevent this error is to disable automatic app updates. If you own an affected Samsung smartphone, it’s recommended to keep automatic updates turned off until Samsung provides a definitive resolution to the issue.
If your Galaxy smartphone is bricked and you can’t seem to fix it, it’s best to contact official Samsung service centers. They should be able to get your phone back to working condition without resetting it.