Xiaomi’s MIUI is one of the world’s most popular Android skins. Recently, when Xiaomi released its financial report, we learned that MIUI users exceeded 547 million. This is not surprising because Xiaomi and its sub-brands are progressing, ranking first in many markets and regions. In this sense, MIUI 13 is one of the most anticipated UIs.
In fact, Xiaomi launched MIUI 13 on December 28, 2021. The new system came with many improvements and new features, such as widgets, Xiaomi Control Center, MiSans fonts, and face verification protection. On January 14, 2022, Xiaomi pushed MIUI 13 to the first batch of development versions for some models.
Redmi Note 10 Pro Camera Crashes
Today, 91mobiles reported that Redmi India recently pushed out MIUI 13 for the Redmi Note 10 Pro / Pro Max models. What’s more important, some users reported that after updating MIUI 13, the camera app of the phone crashed and could not be used. Many other users report that the phone camera crashes even in third-party apps like Instagram. As you understand, the smartphone camera is among the most-used apps. So when there is such a problem, it will cause a lot of inconveniences when using smartphones.
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In response, Redmi India Support officially said that they had discovered the problem and would provide free technical support and repair services for Redmi Note 10 Pro / Pro Max users who have problems. In other words, the company has officially admitted that the issue exists and will fix it soon.
Our service teams will provide comprehensive technical support and repairs at no additional cost.
We regret any inconvenience caused to our users. We are committed to delivering a user-centric experience that exceed our user's expectations. (2/2)
— Redmi India Support (@RedmiSupportIN) September 12, 2022
As for these two phones, the company launched three models in India on March 4, 2021. They are the standard Redmi Note 10, the Pro version, and the Pro Max version. The lowest version costs 11,999 Indian rupees (about $151). Among them, both Redmi Note 10 Pro / Pro Max models sport 6.67-inch FHD+ AMOLED screens and Qualcomm Snapdragon 732G processors. Redmi Note line handsets have always been selling well. These two are no exceptions. Do you imagine how many users there are?